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Waterlooville Office : (0845) 305 8060
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FAQs
Tenants Frequently Asked Questions
Q: What is my holding fee for?
A: The deposit is a good will
gesture on your behalf to secure
your tenancy and towards the
contract costs.
Q: Is the holding fee refundable?
A: The holding fee will be returned
to you if the landlord terminates
the application. If the applicant
decides not to take the tenancy or
fails references, the holding fee
will not be returned to the
applicant.
Q: Why are references required?
A: Employers references,
Landlords’ references and credit
checks are made to ensure that
the applicant has the means to
pay the rent and utility bills. In the
case of Joint tenancy or multiple
occupancy properties these
checks and references also help
to ensure that suitable applicants
(socially and financially
responsible persons) are
accepted as tenants.
Q: What is my deposit for?
A: Your deposit is an insurance
against any damages to the
Landlord's property and for any
unpaid bills and rent.
Q: How much is the deposit?
A: Your deposit will depend on
your prospective Landlord's
decision, Let it! has a policy of
one months rent typically. By law
the bond amount cannot be more
than two calender months rent.
Q: What is the procedure for the
return of keys?
A: All keys for the property must
be returned in order to hand these
to the next tenants. Failure to do
so would mean that new keys
must be cut. You will be charged
for the replacements.
Q: What happens before we
leave the property?
A: A final inspection of the
property should carried out to
ensure that all possessions have
been removed from the premises.
The property is clean and tidy.
Remove all junk mail and black
bags containing rubbish
generated in the clear out. All
black bags of rubbish should have
been disposed of in the normal
rubbish collection cycle.
Remove all stickers, posters, blue
tac and/or cellotape from all walls.
Q: What happens when one of
my guests damages the
Landlord's property?
A: You are responsible for you
and your visitors’ actions. You are
liable for cost of the damage. It is
advisable to take out adequate
Tenant Insurance cover against
losses through theft or accidental
damages.
Q: What is the Landlord
responsible for?
A: Your landlord is responsible
for: Repairs to structure and
exterior of the property,
heating
and hot water installations,
basins, sinks, baths and sanitary
installations. The Safety of gas
and electrical appliances
provided. The fire safety of
furniture and furnishings provided
by the Landlord. Maintaining the
house in a habitable condition.
Q: What am I responsible for?
A: You are responsible for:
Prompt payment of the rent.
Prompt payment of gas,
electricity, telephone and Internet
bills. You are also responsible for
early reporting of damages and
items requiring repairs. You are
required to be a responsible
citizen and respect the needs of
your neighbours.